Comparison · Pulse vs Vapi
The Vapi alternative that ships a finished product.
Vapi is a developer platform for building custom voice agents. Pulse hands you the finished, rebrandable voice agent instead of a toolkit to assemble. Here is the difference, plainly.
The short version
- Vapi: a developer platform and API
- Pulse: a finished, rebrandable agent
- Vapi: your engineers build and maintain
- Pulse: we build and run it
- Vapi: per minute plus model costs
- Pulse: per deployment, build included
Vapi gives engineering teams the building blocks for a voice agent. Pulse is the finished agent, built and run for you, wired into your systems. It answers, takes the order or booking, reads it back to the cent and writes it where your team already looks.
Pulse vs Vapi, side by side
No build required. No engineers required.
Vapi expects you to assemble the agent, the integrations and the operations. Pulse arrives assembled, running and rebranded.
| Pulse | Vapi | |
|---|---|---|
| What it is | A finished, rebrandable product | A developer platform and API |
| White-label / resell | Core. Your brand on every call | Not offered |
| Finishes the call | Posts the order, books the slot, writes to your systems | You build every integration |
| Setup | We build and run it. Live in days | Your engineers build and maintain it |
| Pricing | Per deployment, priced to your volume. Build and running included | $0.05 per minute plus model provider costs |
| Best for | Agencies, software vendors, and any business that answers the phone | Engineering teams wanting full control |
Vapi figures are its published rates at the time of writing. Pulse is priced per deployment against your call volume, build and running included.
What a call sounds like
A reservation taken, read back, posted to the PMS.
Availability checked, the room offered, the whole reservation read back and written into the PMS. On Vapi, each of those is an integration your team writes and maintains. Every call shown here is a staged demo, and every real deployment runs under your brand.
Pulse for hotelsWhere Pulse wins
Three reasons people choose Pulse.
01 Build
No build required
Vapi hands you building blocks. Pulse hands you the finished agent, running, under your brand.
02 Outcome
It completes the call
Not just speech. It posts orders and writes bookings into the systems you already run.
03 Team
For non-developers too
You do not need an engineering team to sell it. We build it. You brand it and sell it.
Where Vapi fits
A bespoke agent, built by your team.
Vapi is a flexible platform for a dev team that wants to assemble a bespoke agent with custom models and integrations, and is happy to build and maintain it.
If you want the finished agent answering your phone this month, in your name, wired into your systems, that is Pulse.
What it will and will not do
Five things it will do. Five it never will.
These are the rules the agent runs on from the first call. You approve the handover list before the number goes live.
Start with one number. Hear it before you sign.
The Pulse sales motion
- 01It hands over to a person when it should.
- 02It never invents an answer.
- 03It never takes payment on the call.
- 04It speaks the caller's language.
- 05Every call is logged and searchable.
From first call to live number
Hear it before you sign.
- Step 01
We listen to how your phone goes.
When calls come in, what they are for, what happens to the ones nobody catches.
- Step 02
We point a number at your real data.
Your live menu, your calendar, your booking board. Nothing copied by hand.
- Step 03
You call it. You try to break it.
Order something awkward. Change your mind halfway. Interrupt it.
- Step 04
You approve the handover list.
What it must not answer and when it must fetch a person.
- Step 05
The number goes live.
Every call logged, searchable and flagged when it matters.
Questions
Pulse or Vapi. What people ask.
Every answer here is true today. If it changes, the page changes.
Is Pulse a Vapi alternative?
Yes, for people who want the outcome rather than the toolkit. Vapi is for engineers building an agent. Pulse is the finished agent, built and run for you.
Do I need developers to use Pulse?
No. That is the point. Vapi expects you to build. With Pulse we build and run it, and you sell it under your brand.
How does pricing compare?
Vapi is about $0.05 per minute plus model provider costs, and you build the product around it. Pulse is priced per deployment and includes the build and the running.
Can Pulse handle custom call flows?
Yes. The call flow is built to your market's needs, including things off-the-shelf products do not offer. You do not have to build it yourself.
Hear it answer your phone before you decide.
Tell us your industry and what your calls are for. We point a number at your real data and give you the line to call, under your brand, so you can compare it to Vapi yourself.