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Pulse answers the phone. And finishes the job.
Pulse picks up in real time, takes the order or the booking, reads it back and writes it into the system you already run. Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Any business where the phone rings.
Agent
Caller
Agent
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Agent
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Caller
Agent
It takes the order, the booking or the request, reads it back, and writes it into the system you already run. Around the clock, in your name.
What happens on every call
First ring, every ring. Many calls at once, in the language the caller opens with. Nobody waits on hold.
Every item, every modifier, the total with tax, the dates and the name. Then it waits for a yes.
The POS, the PMS, the booking board, the ticket queue. No re-keying, no callback, no sticky note.
An allergy, a refund, a worried resident. It fetches a person, by name, and says what it heard.
Demo calls, five industries
What it is
01 Restaurants
Reads the live menu, takes the order, reads it back to the cent and posts it to your POS. Knows what's 86'd. Nobody in the kitchen picks up a phone.
Order #1187 posted to the POS
Pulse for restaurants
02 Senior living
Today's menu, activities and announcements, in the resident's own language. A call that sounds wrong reaches staff the same day.
Flagged for staff: mentioned a fall
Pulse for senior living03 Hotels
Availability, rates and a reservation read back before it is posted to the PMS. Late check-in questions answered at 1 AM, in the guest's language.
Booking posted to the PMS, 2 nights
Pulse for hotels
04 Sports facilities
Court times, lesson slots and memberships, checked against the live schedule and confirmed on the call. The front desk stays with the people in front of it.
Court 3 confirmed, Tue 6:00 PM
Pulse for sports facilities
05 Property rentals
Maintenance requests ticketed with the unit and the problem. Anything that sounds like an emergency goes straight to a person.
Ticket 2231 opened, unit 4B
Pulse for property rentalsHow it hears
Callers interrupt, change their minds and talk over it. The agent hears the caller under its own voice, stops mid-sentence, and picks the call back up from the new fact. No menu tree, no waiting for the beep.
The read-back is where it matters most. Correct one detail and it reads the whole thing back again, updated.
Agent
Caller
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How one call goes
Real-time speech, not a menu tree. Callers interrupt it and change their minds the way they would with a person.
Answers come from the system your team already updates. If a dish is sold out, a court is taken or a room is full, it knows before the caller asks.
The ticket, the booking or the request lands where those already land. No tablet on the counter, no callback, no re-keying.
Every call is transcribed and searchable. A resident who mentions a fall, or a tenant who smells gas, reaches a person the same day.
Every call, on record
Every call is transcribed and kept with its outcome: posted, handed to a person, or flagged with the reason. Search by a word, a name or a night. Read exactly what was said. Export the list.
How the platform works| Time | Caller | Type | Length | Outcome |
|---|---|---|---|---|
| 7:18 PM | Sam | Order · Mario's | 0m 41s | Posted to POS, #1187 |
| 7:21 PM | Dana Ortiz | Reservation · The Larkin | 1m 02s | Booked in PMS, 2 nights |
| 7:22 PM | Priya | Booking · Northside | 0m 38s | Court 3, Thu 6 PM |
| 7:24 PM | Rosa | Resident · Cedar Grove | 1m 10s | Flagged: mentioned a fall, nurse notified |
| 7:26 PM | Unit 4B | Maintenance · Harbor Lofts | 0m 58s | Emergency paged, #M-5530 |
| 7:31 PM | Unknown | Inquiry · Mario's | 0m 25s | Answered: opening hours |
Call detail · 7:18 PM · Sam
Mario's Pizzeria. Order #1187 posted to the POS at 0:22. Large pepperoni, Caesar salad, two Cokes, cheesy bread. $38.16 with tax, pickup 7:40 PM. Transcript attached.
Agent
Why it was flagged · 7:24 PM · Rosa, room 214
Rosa called about lunch and mentioned she fell yesterday. The agent did not give medical advice; it told her a nurse would visit and flagged the call to the nurse on duty at 0:52. Transcript attached.
Rosa
Agent
Demo call log. Staged calls, real record fields.
Languages
A resident who thinks in Spanish gets today's menu in Spanish, and the rest of the call stays there. A guest who books in French is confirmed in French. The record is kept, searchable, for staff.
Rosa
Agent
Rosa
Agent
Today at Cedar GroveLunch: chicken soup, tuna salad · 2:00 PM bingo in the lounge
Logged and searchable · call 4402 · 0:41
What it will never do
If your menu, calendar or house rules do not say, it says so and offers a person.
No card numbers spoken into a phone. The order is posted and paid the way your customers already pay.
An allergen, a dosage, a price or a policy your data does not answer goes to a person on your team, every time.
Ask for a human and you get one, with what was said so far. Every deployment starts with that list.
White-label
Nothing on the call, the invoice or the caller ID says Pulse. If you sell software or services into an industry, the phone is the gap in what you offer. Fill it with our engine and your name. Switch the business and watch the whole surface change.
Partner with PulseIncoming call
Mario's PizzeriaCedar Grove Senior Living
(313) 555-0142 · order line(313) 555-0180 · resident line
Greeting"Mario's Pizzeria, order line. What can I get started for you?""Cedar Grove resident line. How can I help you today?"
Invoice fromMario's PizzeriaCedar Grove Senior Living
Your name. Your number. Our engine behind it. Demo caller ID.
One week to hear it
No pilot deck. A phone number you can call, pointed at what you actually sell.
Your menu, hours and house rules, or your calendar, rates and announcements. Nothing to re-type, nothing to maintain twice.
Pointed at your real menu, calendar or board, with the rules you approved. It reads back and posts to a test ticket, so you see exactly what lands.
Ask for something awkward. Change your mind halfway. Interrupt it. Ask for a person. Then we talk about your own line.
Questions
Short answers here. Long answers on a call with us, or better, on a call with the agent.
Ask us something elseIt says so and offers a person. It does not guess at a price, an allergen or a policy. What it may and may not answer is written down before the number goes live, and you approve that list.
No. It posts the order or the booking to your system, and payment happens the way it already does. No card numbers are spoken into a phone.
The one your team already uses. Tell us yours and we will show you the ticket or the booking landing, on a test number, before anything is signed.
They get one. The call is handed to your line with what was said so far, so nobody repeats themselves.
Every call is transcribed and kept with its outcome: posted, handed over, or flagged with the reason. Search by a word, a name or a date from your dashboard, and export the list when you need it.
It answers in the language the caller opens with. A caller who starts in Spanish gets the whole call in Spanish, and the transcript is kept for staff.
Simply, and in writing before you sign. Hear it on a test number first, then talk to us.
About a week to hear it on a test number pointed at your real data. Going live on your own line comes right after you have heard it and approved the rules.
We point a number at your real menu, or your real calendar, and give you the line to call. Ask for something awkward. Change your mind halfway. Interrupt it.