AI phone agent for home services
When a pipe bursts at 9 PM, the company that answers gets the job.
Pulse answers your line around the clock in your company's name, takes the address and the problem, books the visit or pages the on-call tech, and answers the service-area questions callers always ask. You win the calls your crew is too busy to pick up.
What it does for your company
- Answers around the clock
- Takes the address and the problem
- Asks the emergency question
- Books into your dispatch board
- Pages the on-call tech
- Logs every call
A phone agent that takes the address and the problem, asks the one question that decides whether it is an emergency, books the visit or pages your on-call tech and writes it into your dispatch board.
01 The jobs that go to whoever answers first
Emergencies do not wait for a callback.
A flooding basement calls three contractors and hires whoever picks up. Your crew is under a sink or on a roof when the office phone rings out. Nights and weekends are when the furnace quits and the water heater goes. Pulse picks up every one of those calls.
How the platform works02 What Pulse does for your company
Answered, booked, written down. In your name.
White-label from the first ring. Callers hear your company on the greeting, the caller ID and the confirmation. The routine gets handled. The urgent reaches a person.
01 Captures
Address, problem, access, into the job.
The caller describes it in their own words. Pulse writes the address, the issue and how to get in, so the tech arrives knowing what they are walking into.
02 Books
A real window on your dispatch board.
Windows come from your live schedule. The caller picks one and the job lands where your jobs already land.
03 Pages
A real emergency reaches a person now.
You define what counts as urgent. Those callers get the on-call tech paged on the same call, with the transcript attached.
03 An after-hours emergency
Water through the ceiling at 9:40 PM. The on-call tech is paged.
Pulse asks the emergency question first. When the answer is yes, it pages your on-call tech while the caller is still on the line and logs the address with the transcript.
Hear it on your number04 How one call goes
Five things happen. Nobody waits for Monday.
- 01
It answers on the first ring, in your company's name.
Real-time speech, at 2 PM or 2 AM. The caller interrupts and adds details the way they would with your dispatcher.
- 02
It asks the emergency question.
Is water spreading? Is the heat out with someone at risk in the home? The answer decides whether the call books a visit or pages a person.
- 03
It offers what is actually open.
Arrival windows come from your live dispatch board, not a copy. Today, tomorrow, the first slot after the weekend.
- 04
It reads the job back.
Address, problem, window and name. It waits for a yes before anything is written.
- 05
It writes it into your dispatch board and logs the call.
The job lands where your jobs already land. The call is transcribed, searchable and flagged when it matters.
05 White-label
Your name on the call.caller ID.confirmation.
Pick a demo brand. The greeting, the caller ID and the name on the confirmation follow it. Nothing on the call says Pulse.
“Reliant Plumbing and Heating. Is this an emergency, or can we book a visit?”
Partner with PulseIncoming call
Reliant Plumbing & Heating
(313) 555-0147 · dispatch
Your name. Your number. Our engine behind it. Demo caller ID.
06 What it will and will not do
- 01It hands over to a person when it should.
- 02It never invents an answer.
- 03It never takes payment on the call.
- 04It speaks the caller's language.
- 05Every call is logged and searchable.
Any business where the phone still rings
Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Home services.
One engine, one set of rules, your industry's vocabulary. Pick the page that sounds like your phone.
07 Questions
What owners ask on the first call.
Every answer here is true today. If it changes, the page changes.
What does an AI phone agent for home services do?
An AI phone agent for home services answers every call day and night, books jobs, triages emergencies like a burst pipe, and captures every lead while your crew is on site.
Can it book into our scheduling or dispatch software?
Yes. It writes the job into the system you already use, so a captured call becomes a scheduled visit.
How does it handle a real emergency?
You define what counts as urgent. Pulse routes those callers to your on-call tech straight away, and books the routine jobs itself.
Will it quote prices?
It gives the general service-area and rough-range answers you approve, and leaves firm quotes to your team after they see the job.
Does it answer in our company's name?
Yes. Pulse is white-label. Callers hear your company, not Pulse.
Guides
Worth reading before you decide.
Start with one number
Stop losing after-hours jobs to voicemail.
Tell us your service area and how you dispatch. We set up an agent on a real number, in your company's name, so you can hear it handle a call before you sign.