About Pulse AI
We build for the businesses software forgot to call.
Pulse AI LLC builds AI phone agents for any business whose busiest channel is still a ringing telephone. It answers in real time, takes the order or booking, reads it back to the cent and writes it into the systems the business already runs.
What Pulse is
- Answers in real time
- Reads from your live systems
- Reads back to the cent
- Writes into your POS, PMS or board
- Hands over when it should
- Never invents an answer
It began with a phone nobody could get to. The answer existed. Somebody had written it down that morning. It just could not reach the person asking.
01 Why we started
A dinner rush, and a phone that rang and rang.
Pulse started in a restaurant we love. We watched a family member work the line through the rush while the phone rang out. Every missed call was a real order walking out the door. Not a metric. An order, from a regular, who might not call back.
So we built the thing that picks up. It reads the live menu, takes the order, reads it back to the cent and posts it straight to the POS, while the kitchen keeps cooking.
Pulse for restaurants
02 The same shape, everywhere
The answer was on a board. The caller could not see it.
A senior living community where residents ring the front desk to ask what's for lunch, because the phone is the one device they all already know how to use. The menu existed. The activity list existed. Neither could get to the person asking.
That gap, between an answer that exists and a person who cannot reach it, is the whole company. Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Any business where the phone still rings.
Every industry we answer forHow we work
Three things we will not trade away.
- 01
Depth over reach.
A generic receptionist that works for any business works for none in particular. Each Pulse product is wired into the systems its industry already runs on: the POS, the PMS, the booking board. That is what makes it useful rather than impressive.
- 02
It never invents an answer.
If the information is not there, the agent says so and fetches a person. A confidently wrong answer costs a business more than no answer, in every industry we have worked in. The model decides what the caller wants. Code decides the prices, the total and what gets written down.
- 03
We stay behind your brand.
Partners put their own name on the call, the invoice and the caller ID. We build the engine behind it and we are comfortable being the part nobody sees. Nothing on the call says Pulse.
02 A principle, out loud
A resident mentions a fall. Staff know the same day.
The agent reads the day's menu and activities in the resident's language. Anything that sounds wrong is flagged to the nurse station and logged. It does not guess, and it does not wait.
Pulse for senior livingWhat every Pulse agent promises
The same five rules, on every call.
Whatever the industry, whatever the brand on the caller ID, these hold. They are the reason an owner can hand a phone line to software and keep sleeping.
How the platform works- 01It hands over to a person when it should.
- 02It never invents an answer.
- 03It never takes payment on the call.
- 04It speaks the caller's language.
- 05Every call is logged and searchable.
Where Pulse answers
Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Any business where the phone still rings.
01Restaurants
Reads the live menu, knows what's 86'd, posts the order to your POS.
02Senior living
One number for menu, activities and announcements, in the resident's language.
03Hotels
Availability, dates and a name, written into your PMS.
04Sports facilities
Courts, lanes and time slots, confirmed into your booking system.
05Property rentals
Tenant requests ticketed with unit and issue. Emergencies paged on the call.
Where we are
Live, taking real calls, and answering our own email.
Pulse agents are on real phone lines today, taking real orders and real bookings. When you write to us, you talk to the people who build the thing. If you want a reference before you commit, ask. We will tell you exactly who is running it and for how long.
Start with one number. Hear it before you sign.
How every Pulse engagement begins
Tell us what your phone should be doing. We will build it.
We point a number at your real menu, your real calendar or your real booking board, and give you the line to call. Order something awkward. Change your mind halfway. Interrupt it.