AI receptionist for dental offices
Answer new-patient calls while your front desk is with a patient.
Pulse answers your practice's phone in your name, books and reschedules against your calendar, handles the insurance and hours questions your desk repeats all day, and puts urgent callers through. A new patient calling at 8:55 gets booked, not a voicemail.
What it does for your practice
- Books, reschedules and cancels
- Answers hours, location and plans
- Tells new patients what to bring
- Puts urgent callers through
- Works alongside your front desk
- Logs every call
A phone agent that books the new patient, answers the questions your desk repeats all day and puts the urgent caller straight through. Anything clinical or account-specific goes to your team.
01 The calls a busy front desk cannot get to
New patients do not leave voicemails.
A first-time caller who hits voicemail dials the next practice on the results page. You never learn they tried. Check-in, forms and payment come first at the desk, and the phone rings during exactly those minutes. Evenings are when someone finally calls about the tooth that has been aching.
How the platform works02 What Pulse does for your practice
Answered, booked, written down. In your name.
White-label from the first ring. Callers hear your practice on the greeting, the caller ID and the confirmation. The routine gets handled. The urgent reaches a person.
01 Books
New patients and reschedules, into your scheduler.
Exam and x-rays, a cleaning, a moved appointment. The slot comes from your live calendar and the booking lands in the system your desk already uses.
02 Answers
The questions your desk fields all day.
Hours, location, which plans you accept, what a new patient should bring. Answered from what you approved, the same way every time.
03 Hands over
Clinical and urgent calls reach a person.
You decide what counts as urgent. Those callers are put through or flagged right away. Account questions go to your team.
03 An urgent call
A knocked-out tooth. A person, on the same call.
Pulse recognises the call that cannot wait and rings your clinical line while the caller is still on. It never gives clinical advice. It logs the call so your team sees exactly what was said.
Hear it on your number04 How one call goes
Five things happen. The desk stays with the patient.
- 01
It answers on the first ring, in your practice's name.
Real-time speech. The caller interrupts, asks about parking, changes the day, like they would with your desk.
- 02
It asks what brings them in.
New or returning, the concern in their own words. Anything that sounds urgent goes to a person at once.
- 03
It offers what is actually open.
Slots come from your live schedule, by provider. Morning, lunch hour, the first opening after work.
- 04
It reads the appointment back.
Provider, day, time, what to bring and the name. It waits for a yes before anything is written.
- 05
It writes it into your scheduler and logs the call.
The appointment lands where your appointments already land. The call is transcribed, searchable and flagged when it matters.
05 White-label
Your name on the call.caller ID.confirmation.
Pick a demo brand. The greeting, the caller ID and the name on the confirmation follow it. Nothing on the call says Pulse.
“Maple Street Dental, front desk. How can I help?”
Partner with PulseIncoming call
Maple Street Dental
(313) 555-0121 · front desk
Your name. Your number. Our engine behind it. Demo caller ID.
06 What it will and will not do
- 01It hands over to a person when it should.
- 02It never invents an answer.
- 03It never takes payment on the call.
- 04It speaks the caller's language.
- 05Every call is logged and searchable.
Any business where the phone still rings
Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Dental practices.
One engine, one set of rules, your industry's vocabulary. Pick the page that sounds like your phone.
07 Questions
What owners ask on the first call.
Every answer here is true today. If it changes, the page changes.
What does an AI receptionist for dental offices do?
An AI receptionist for dental offices answers new-patient and existing-patient calls, books and moves appointments, answers common questions from your practice information, and routes urgent pain calls to your team.
Can it book into our dental scheduling software?
Yes. It writes appointments into the system you already use, so an answered call becomes a booked slot rather than a note to action later.
Will it answer insurance questions?
It answers the general ones your front desk handles, like which plans you accept and what to bring. Anything clinical or account-specific goes straight to your team.
Does it sound like our practice?
Yes. Pulse is white-label. It answers in your practice's name and voice, and callers never hear the word Pulse.
What happens with an emergency call?
You decide what counts as urgent. Pulse puts those callers through or flags them right away, and handles routine bookings itself.
Guides
Worth reading before you decide.
Start with one number
Hear it answer your practice's phone.
Tell us your scheduling software and how your calls usually go. We set up an agent on a real number, in your practice's name, for you to try before you sign.