AI receptionist for auto repair shops
Answer the phone without rolling out from under the car.
Pulse answers your shop's phone in your name, books appointments and estimates, gives the status update you approved and passes the calls that need you. A customer looking for a same-day fix books with you, not the shop across town.
What it does for your shop
- Books appointments and estimates
- Gives the approved job status
- Answers hours and services
- Gives the price ranges you approve
- Hands over when a tech is needed
- Logs every call
A phone agent that books the diagnostic, quotes the ranges you approve, gives the status you signed off on and writes it all into your shop system. Firm estimates stay with your techs.
01 The calls your techs cannot stop to take
The one who could quote the job is elbow-deep in one.
Someone with a check engine light calls three shops. The shop that answers and books wins the work. Customers checking on their car tie up the line all afternoon. Pulse takes both kinds of call, so the phone gets answered and the bay keeps moving.
How the platform works02 What Pulse does for your shop
Answered, booked, written down. In your name.
White-label from the first ring. Callers hear your shop on the greeting, the caller ID and the confirmation. The routine gets handled. The urgent reaches a person.
01 Books
Appointments and estimates, into your scheduler.
Drop-off or wait, tomorrow or today. The caller picks a slot that is open on your board and the vehicle, concern and name are written down with it.
02 Updates
The status you approved, read out.
Routine check-in calls get the status your shop marked on the job. Nobody pulls a tech off the work to say the brakes are done.
03 Hands over
Firm numbers stay with your people.
Rough ranges you approve, yes. An invoice total or a diagnosis, no. Those callers reach the service desk, with a callback logged.
03 A status call
The customer asks for the total. The desk answers that.
Pulse reads the approved status of the job. The moment the question turns into money, it hands the caller to the service desk, logs the callback and keeps the transcript searchable.
Hear it on your number04 How one call goes
Five things happen. The bay never stops.
- 01
It answers on the first ring, in your shop's name.
Real-time speech. The caller interrupts, changes the day, adds a second concern, like they would with your front counter.
- 02
It asks what the car is doing.
Year, make, model and the concern in the caller's own words. If it sounds unsafe to drive, it says so and offers the earliest slot.
- 03
It offers what is actually open.
Slots come from your live schedule, not a copy. Drop-off or wait, morning or afternoon.
- 04
It reads the appointment back.
Vehicle, concern, day, time and name. It waits for a yes before anything is written.
- 05
It writes it into your shop system and logs the call.
The appointment lands where your appointments already land. The call is transcribed, searchable and flagged when it needs a person.
05 White-label
Your name on the call.caller ID.confirmation.
Pick a demo brand. The greeting, the caller ID and the name on the confirmation follow it. Nothing on the call says Pulse.
“Northside Auto, service line. What's going on with the car?”
Partner with PulseIncoming call
Northside Auto & Tire
(313) 555-0161 · service line
Your name. Your number. Our engine behind it. Demo caller ID.
06 What it will and will not do
- 01It hands over to a person when it should.
- 02It never invents an answer.
- 03It never takes payment on the call.
- 04It speaks the caller's language.
- 05Every call is logged and searchable.
Any business where the phone still rings
Restaurants. Senior living. Hotels. Sports facilities. Property rentals. Auto repair.
One engine, one set of rules, your industry's vocabulary. Pick the page that sounds like your phone.
07 Questions
What owners ask on the first call.
Every answer here is true today. If it changes, the page changes.
What does an AI receptionist for auto repair shops do?
An AI receptionist for auto repair shops answers every call, books service slots, captures the vehicle and the problem, and answers status questions so your technicians stay under the car.
Can it book into our shop software?
Yes. It writes appointments and estimate requests into the system you already use.
Can it give status updates?
It gives the status you have approved for a job, so routine check-in calls do not pull a tech off the work.
Will it quote prices?
It gives the rough ranges you approve and leaves firm estimates to your team once they see the vehicle.
Does it answer in our shop's name?
Yes. Pulse is white-label. Callers hear your shop, never Pulse.
Guides
Worth reading before you decide.
Start with one number
Book more cars without leaving the bay.
Tell us your scheduling software and how your calls go. We set up an agent on a real number, in your shop's name, so you can hear it answer before you sign.