/* Pulse AI: "final". Film's photographic hero and page, stage's scroll-scrubbed call console, instrument's pinned rail.
   Palette: paper base, ink text, one signal colour (ember), one colour block (deep green).
   Radius: 999px pills, 16px surfaces (console, cards, photos), 8px rows inside a surface.
   Grid: one 1320px container, gutter clamp(16px, 4vw, 64px), section rhythm --sec-y.
   Motion: transform / opacity / clip-path only, custom curves. No CSS filter or blend on photographs: the grade is a gradient. */

@font-face { font-family: "Geist"; src: url("/website/assets/fonts/Geist-Variable.woff2") format("woff2"); font-weight: 100 900; font-display: swap; }
@font-face { font-family: "Geist Mono"; src: url("/website/assets/fonts/GeistMono-Variable.woff2") format("woff2"); font-weight: 100 900; font-display: swap; }

:root {
  --paper: #F4F1EA;
  --paper-2: #EAE5DA;
  --ink: #15130F;
  --ink-2: #3A3630;
  --mute: #7A756B;
  --line: rgba(21, 19, 15, .12);
  --line-light: rgba(247, 239, 223, .14);
  --signal: #F2531B;
  --signal-2: #FF7A45;
  --signal-soft: rgba(242, 83, 27, .12);
  --green: #0E3B2C;
  --green-2: #16513C;
  --cream: #F7EFDF;
  --card: rgba(250, 248, 243, .97);
  --r-s: 16px;
  --r-xs: 8px;
  --ease: cubic-bezier(.22, .61, .21, 1);
  --ease-out: cubic-bezier(.16, 1, .3, 1);
  --ease-in-out: cubic-bezier(.65, 0, .35, 1);
  --sans: "Geist", ui-sans-serif, system-ui, sans-serif;
  --mono: "Geist Mono", ui-monospace, "SF Mono", Menlo, monospace;
  --serif: "Newsreader", Georgia, serif;
  --gutter: clamp(16px, 4vw, 64px);
  --wrap: 1320px;
  --sec-y: clamp(96px, 11vw, 168px);
  --shadow-console: 0 50px 100px -40px rgba(10, 8, 4, .75), 0 30px 70px -24px rgba(58, 40, 18, .45), 0 4px 14px -6px rgba(58, 40, 18, .2);
  --shadow-paper: 0 24px 60px -24px rgba(60, 40, 10, .28), 0 2px 8px -4px rgba(60, 40, 10, .12);
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
html.lenis, html.lenis body { height: auto; }
.lenis.lenis-smooth { scroll-behavior: auto !important; }
body {
  margin: 0; background: var(--paper); color: var(--ink);
  font-family: var(--sans); font-size: 17px; line-height: 1.5; font-weight: 400;
  -webkit-font-smoothing: antialiased; overflow-x: clip;
}
img { display: block; max-width: 100%; height: auto; }
a { color: inherit; text-decoration: none; }
h1, h2, h3, p, ul, ol, figure { margin: 0; }
ul, ol { padding: 0; list-style: none; }
.mono { font-family: var(--mono); font-variant-numeric: tabular-nums; }
.serif { font-family: var(--serif); font-style: italic; font-weight: 400; letter-spacing: -.01em; }
:focus-visible { outline: 2px solid var(--signal); outline-offset: 4px; border-radius: 4px; }
.skip { position: absolute; left: 16px; top: -60px; background: var(--ink); color: var(--paper); padding: 10px 14px; border-radius: 999px; z-index: 100; }
.skip:focus { top: 16px; }
.wrap { width: 100%; max-width: var(--wrap); margin: 0 auto; }

/* ---------- type scale (locked) ---------- */
.h1 { font-size: clamp(44px, 5.3vw, 76px); line-height: 1.02; letter-spacing: -.035em; font-weight: 500; max-width: 12em; }
.h2 { font-size: clamp(32px, 3.6vw, 52px); line-height: 1.06; letter-spacing: -.03em; font-weight: 500; text-wrap: balance; }
.h2-xl { font-size: clamp(38px, 4.6vw, 66px); letter-spacing: -.035em; }
.h2 .serif, .h2 em.serif { font-size: 1.04em; }
.h3 { font-size: clamp(22px, 2vw, 28px); letter-spacing: -.025em; font-weight: 500; line-height: 1.15; }
.lede { font-size: clamp(17px, 1.3vw, 19px); line-height: 1.5; color: var(--ink-2); max-width: 56ch; text-wrap: pretty; }
.lede-light { color: rgba(247, 239, 223, .82); }
.body { font-size: 17px; line-height: 1.55; color: var(--ink-2); max-width: 52ch; text-wrap: pretty; }
.eyebrow { font-family: var(--mono); font-size: 12px; letter-spacing: .08em; text-transform: uppercase; color: var(--mute); display: flex; gap: 12px; align-items: center; }
.eyebrow .num { color: var(--signal); }
.eyebrow-light { color: rgba(247, 239, 223, .7); }

/* ---------- buttons and links ---------- */
.btn { display: inline-flex; align-items: center; gap: 10px; min-height: 44px; padding: 0 22px; font-size: 15px; font-weight: 500; letter-spacing: -.01em; transition: transform .6s var(--ease-out), background-color .6s var(--ease-out), color .6s var(--ease-out), border-color .6s var(--ease-out); }
.btn-pill { border-radius: 999px; }
.btn-arrow { display: inline-block; transition: transform .6s var(--ease-out); }
.btn:hover .btn-arrow { transform: translateX(4px); }
.btn:hover .btn-arrow-down { transform: translateY(4px); }
.btn:hover { transform: translateY(-1px); }
.btn-signal { background: var(--signal); color: #fff; }
.btn-signal:hover { background: var(--signal-2); }
.btn-ghost { color: var(--cream); border: 1px solid rgba(247, 239, 223, .35); background: rgba(21, 19, 15, .22); }
.btn-ghost:hover { border-color: rgba(247, 239, 223, .85); }
.btn-paper { background: var(--cream); color: var(--green); }
.btn-paper:hover { background: #fff; }
.btn-ink { background: var(--ink); color: var(--paper); }
.btn-ink:hover { background: var(--ink-2); }
.cta-row { display: flex; gap: 12px; flex-wrap: wrap; }
.btn, .link-arrow { justify-self: start; }
.link-arrow { display: inline-flex; align-items: center; gap: 8px; min-height: 44px; font-weight: 500; color: var(--ink); position: relative; }
.link-arrow span { transition: transform .6s var(--ease-out); }
.link-arrow::after { content: ""; position: absolute; left: 0; bottom: 8px; height: 1px; width: 100%; background: currentColor; transform: scaleX(.35); transform-origin: left; transition: transform .7s var(--ease-out); }
.link-arrow:hover::after, .link-arrow:focus-visible::after { transform: scaleX(1); }
.link-arrow:hover span { transform: translateX(4px); }

/* ---------- nav: paper scrim on light sections, ink scrim on dark ones, nothing renders through it ---------- */
.nav { position: fixed; inset: 0 0 auto 0; z-index: 50; display: flex; align-items: center; justify-content: space-between; padding: 14px var(--gutter); color: var(--cream); transition: color .6s var(--ease); }
.nav::before { content: ""; position: absolute; inset: 0; z-index: -1; opacity: 0; background: rgba(244, 241, 234, .86); border-bottom: 1px solid var(--line); backdrop-filter: blur(12px); -webkit-backdrop-filter: blur(12px); transition: opacity .6s var(--ease), background-color .6s var(--ease), border-color .6s var(--ease); }
.nav.is-paper { color: var(--ink); }
.nav.is-paper::before, .nav.is-dark::before { opacity: 1; }
.nav.is-dark::before { background: rgba(21, 19, 15, .58); border-bottom-color: rgba(247, 239, 223, .08); }
.nav-brand { font-weight: 600; letter-spacing: -.03em; font-size: 22px; min-height: 44px; display: inline-flex; align-items: center; }
.nav-links { display: flex; gap: 28px; }
.nav-links > a, .nav-group-btn { font-size: 15px; min-height: 44px; display: inline-flex; align-items: center; position: relative; opacity: .85; transition: opacity .5s var(--ease); }
.nav-links > a::after, .nav-group-btn::after { content: ""; position: absolute; left: 0; right: 0; bottom: 10px; height: 1px; background: currentColor; transform: scaleX(0); transform-origin: right; transition: transform .6s var(--ease-out); }
.nav-links > a:hover, .nav-group-btn:hover, .nav-group.open .nav-group-btn { opacity: 1; }
.nav-links > a:hover::after, .nav-links > a:focus-visible::after, .nav-group-btn:hover::after, .nav-group-btn:focus-visible::after { transform: scaleX(1); transform-origin: left; }
.nav-group { position: relative; display: flex; }
.nav-group-btn { gap: 6px; background: none; border: 0; padding: 0; color: inherit; font-family: inherit; cursor: pointer; }
.nav-group-btn svg { width: 10px; height: 10px; transition: transform .6s var(--ease-out); }
.nav-group.open .nav-group-btn svg { transform: rotate(180deg); }
.nav-drop { position: absolute; left: -12px; top: calc(100% + 6px); min-width: 340px; display: grid; padding: 8px; background: var(--paper); color: var(--ink); border: 1px solid var(--line); border-radius: var(--r-s); box-shadow: var(--shadow-paper); opacity: 0; transform: translateY(-6px); pointer-events: none; transition: opacity .35s var(--ease), transform .45s var(--ease-out); }
.nav-group.open .nav-drop, .nav-group:focus-within .nav-drop { opacity: 1; transform: none; pointer-events: auto; }
@media (hover: hover) { .nav-group:hover .nav-drop { opacity: 1; transform: none; pointer-events: auto; } }
.nav-drop a { display: flex; align-items: center; justify-content: space-between; gap: 18px; min-height: 42px; padding: 0 12px; border-radius: var(--r-xs); font-size: 15px; white-space: nowrap; transition: background-color .3s var(--ease); }
.nav-drop a small { font-family: var(--mono); font-size: 11px; color: var(--mute); letter-spacing: .04em; }
.nav-drop a:hover { background: var(--paper-2); }
.nav-drop-k { font-family: var(--mono); font-size: 10.5px; letter-spacing: .1em; text-transform: uppercase; color: var(--mute); padding: 8px 12px 4px; }
.nav-menu { display: none; appearance: none; background: none; border: 1px solid currentColor; color: inherit; border-radius: 999px; min-height: 44px; padding: 0 16px; font: inherit; font-size: 14px; cursor: pointer; margin-left: auto; margin-right: 10px; }
.nav-cta { background: var(--cream); color: var(--ink); min-height: 44px; padding: 0 18px; font-size: 14px; }
.nav.is-paper .nav-cta { background: var(--ink); color: var(--paper); }

/* ---------- 01 hero ---------- */
.hero { position: relative; height: 100vh; height: 100svh; min-height: 640px; overflow: hidden; background: #0B0907; color: var(--cream); }
.hero-stage { position: absolute; inset: 0; }
.hero-photo { position: absolute; inset: 0; }
.hero-photo img { width: 100%; height: 100%; object-fit: cover; object-position: 50% 42%; }
@keyframes kenburns { from { transform: scale(1) translate3d(0, 0, 0); } to { transform: scale(1.1) translate3d(-1.5%, 1.5%, 0); } }
.hero-sweep { position: absolute; inset: -20% -60%; background: linear-gradient(100deg, transparent 40%, rgba(255, 214, 170, .09) 50%, transparent 60%); animation: sweep 11s var(--ease-in-out) infinite; }
@keyframes sweep { 0% { transform: translateX(-38%); } 100% { transform: translateX(38%); } }
.hero-scrim { position: absolute; inset: 0; background:
  linear-gradient(180deg, rgba(11, 9, 7, .34) 0%, rgba(11, 9, 7, .08) 32%, rgba(11, 9, 7, .42) 68%, rgba(11, 9, 7, .92) 100%),
  linear-gradient(90deg, rgba(11, 9, 7, .52) 0%, rgba(11, 9, 7, 0) 58%),
  linear-gradient(rgba(70, 36, 8, .12), rgba(70, 36, 8, .12)); }
.hero-dark { position: absolute; inset: 0; background: #0B0907; opacity: 0; }
.hero-ribbon { position: absolute; left: 0; right: 0; top: 58%; width: 100%; height: 34vh; pointer-events: none; opacity: .95; }
.hero-copy { position: absolute; left: var(--gutter); right: var(--gutter); top: 46%; transform: translateY(-54%); display: grid; gap: 20px; max-width: 820px; z-index: 2; }
.hero-copy .lede { max-width: 54ch; }
.hero-foot { position: absolute; left: var(--gutter); right: var(--gutter); bottom: 22px; display: flex; justify-content: space-between; font-family: var(--mono); font-size: 12px; letter-spacing: .06em; text-transform: uppercase; color: rgba(247, 239, 223, .55); z-index: 2; }
.hero .load { opacity: 0; transform: translateY(24px); }
.h1 .ln { overflow: hidden; }
.h1 .ln > div { will-change: transform; }

/* step rail under the CTAs, lit by the call */
.steps { display: grid; grid-template-columns: repeat(4, 1fr); margin-top: 8px; border-top: 1px solid rgba(247, 239, 223, .18); max-width: 640px; }
.steps li { position: relative; padding: 12px 14px 0 0; color: rgba(247, 239, 223, .5); font-size: 13px; line-height: 1.3; transition: color .6s var(--ease); }
.steps li::before { content: ""; position: absolute; left: 0; top: -1px; height: 1.5px; width: 100%; background: var(--signal); transform: scaleX(0); transform-origin: left; transition: transform .8s var(--ease-out); }
.steps li span { display: block; }
.steps li .mono { font-size: 11px; letter-spacing: .06em; margin-bottom: 4px; }
.steps li span:nth-child(2) { font-weight: 500; font-size: 14px; color: rgba(247, 239, 223, .72); transition: color .6s var(--ease); }
.steps li small { display: block; height: 32px; font-size: 12px; margin-top: 4px; opacity: 0; transform: translateY(4px); transition: opacity .6s var(--ease), transform .6s var(--ease); }
.steps li.is-on { color: var(--cream); }
.steps li.is-on::before { transform: scaleX(1); }
.steps li.is-on span:nth-child(2) { color: var(--cream); }
.steps li.is-on small { opacity: 1; transform: none; color: rgba(247, 239, 223, .72); }

/* ---------- product surfaces: one cream card family ---------- */
.card { background: var(--card); color: var(--ink); border: 1px solid rgba(255, 255, 255, .6); border-radius: var(--r-s); box-shadow: var(--shadow-console); overflow: hidden; }
.con-head { display: flex; align-items: center; gap: 14px; padding: 13px 18px; border-bottom: 1px solid var(--line); font-family: var(--mono); font-size: 12px; letter-spacing: .02em; color: var(--ink-2); }
.con-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--signal); flex: none; box-shadow: 0 0 0 0 rgba(242, 83, 27, .6); animation: pulse 1.8s var(--ease-out) infinite; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 rgba(242, 83, 27, .55); } 100% { box-shadow: 0 0 0 10px rgba(242, 83, 27, 0); } }
[data-state="live"] .con-dot, [data-state="readback"] .con-dot, [data-state="posted"] .con-dot { animation: none; }
.con-line { color: var(--ink); white-space: nowrap; }
.con-state { margin-left: auto; display: inline-grid; text-align: right; }
.con-state span { grid-area: 1 / 1; opacity: 0; white-space: nowrap; transition: opacity .3s var(--ease); }
[data-state="ring"] .con-state [data-s="ring"], [data-state="live"] .con-state [data-s="live"], [data-state="readback"] .con-state [data-s="readback"], [data-state="posted"] .con-state [data-s="posted"] { opacity: 1; }
[data-state="posted"] .con-state { color: var(--signal); }
.con-timer { min-width: 5ch; text-align: right; }
.con-demo { border: 1px solid var(--line); border-radius: 999px; padding: 2px 8px; font-size: 10px; letter-spacing: .1em; text-transform: uppercase; color: var(--mute); }
.con-wave { position: relative; height: 92px; border-bottom: 1px solid var(--line); }
.con-wave canvas { position: absolute; inset: 0; width: 100%; height: 100%; }
.con-lbl { position: absolute; left: 18px; font-family: var(--mono); font-size: 10px; letter-spacing: .1em; text-transform: uppercase; z-index: 1; }
.con-lbl-agent { top: 12px; color: var(--signal); }
.con-lbl-caller { bottom: 12px; color: var(--mute); }
.tr-clip { overflow: hidden; position: relative; }
.tr-clip::after { content: ""; position: absolute; inset: 0 0 auto 0; height: 22px; background: linear-gradient(rgba(250, 248, 243, 1), rgba(250, 248, 243, 0)); pointer-events: none; }
.con-transcript { padding: 18px 20px; display: flex; flex-direction: column; gap: 12px; }
.tl { display: grid; grid-template-columns: 52px 1fr; gap: 10px; font-size: 15px; line-height: 1.45; opacity: 0; transform: translateY(6px); text-wrap: pretty; }
.tl .who { font-family: var(--mono); font-size: 10px; letter-spacing: .1em; text-transform: uppercase; padding-top: 4px; color: var(--mute); }
.tl.agent .who { color: var(--signal); }
.tl.agent .words { color: var(--ink); }
.tl.caller .words { color: var(--ink-2); }
.tl .w { opacity: 0; display: inline; }
.cut-tag { display: inline-block; margin-left: 8px; font-family: var(--mono); font-size: 10px; letter-spacing: .08em; text-transform: uppercase; color: var(--signal); border: 1px solid rgba(242, 83, 27, .5); border-radius: 999px; padding: 0 6px; vertical-align: middle; opacity: 0; }

/* the hero console */
.console-wrap { position: absolute; left: 0; right: 0; top: 100%; z-index: 3; display: flex; justify-content: center; padding: 0 var(--gutter); will-change: transform; }
.console { width: min(920px, 100%); }
.con-body { display: grid; grid-template-columns: 1.35fr 1fr; height: 380px; }
.con-body .tr-clip { border-right: 1px solid var(--line); }
.con-side { position: relative; padding: 16px 18px; background: var(--paper-2); overflow: hidden; }
.cart-head { display: flex; justify-content: space-between; font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: var(--mute); padding-bottom: 8px; border-bottom: 1px solid var(--line); }
.cart-menu { font-size: 11px; color: var(--mute); padding: 8px 0 2px; letter-spacing: .02em; }
.cart-list { display: grid; padding: 4px 0 8px; }
.ci { display: flex; justify-content: space-between; gap: 12px; font-size: 14px; padding: 5px 0; opacity: 0; transform: translateY(8px); }
.ci .qty { color: var(--mute); font-family: var(--mono); font-size: 12px; }
.ci-out { color: var(--mute); }
.ci-out > span:first-child { text-decoration: line-through; text-decoration-color: var(--signal); }
.tag86 { text-decoration: none; display: inline-block; margin-left: 6px; font-family: var(--mono); font-size: 10px; letter-spacing: .08em; color: var(--signal); border: 1px solid rgba(242, 83, 27, .5); border-radius: 999px; padding: 0 6px; }
.cart-sum { border-top: 1px solid var(--line); padding-top: 8px; display: grid; gap: 3px; font-size: 13px; color: var(--ink-2); }
.cart-sum > div { display: flex; justify-content: space-between; }
.cart-total { color: var(--ink); font-size: 15px; font-weight: 500; padding-top: 4px; }
.cart-readback { margin-top: 12px; display: inline-flex; align-items: center; gap: 7px; padding: 5px 11px; border-radius: 999px; background: var(--signal-soft); color: var(--signal); font-size: 12px; font-weight: 500; opacity: 0; }
.rb-dot { width: 6px; height: 6px; border-radius: 50%; background: var(--signal); animation: pulse 1.2s var(--ease-out) infinite; }
/* the climax: an opaque ink ticket in its own stacking context */
.ticket { position: absolute; inset: 10px; z-index: 2; isolation: isolate; background: var(--ink); color: var(--paper); border-radius: var(--r-xs); padding: 16px; display: flex; flex-direction: column; opacity: 0; transform: translateY(24px); box-shadow: 0 18px 40px -18px rgba(21, 19, 15, .8); }
.ticket-top { display: flex; align-items: center; gap: 10px; font-size: 15px; padding-bottom: 12px; border-bottom: 1px dashed rgba(244, 241, 234, .22); }
.ticket-top .mono { margin-left: auto; font-size: 12px; color: rgba(244, 241, 234, .6); }
.posted-check { width: 16px; height: 16px; border-radius: 50%; background: var(--signal); position: relative; flex: none; }
.posted-check::after { content: ""; position: absolute; left: 5.5px; top: 2.5px; width: 3px; height: 7px; border: solid #fff; border-width: 0 1.5px 1.5px 0; transform: rotate(45deg); }
.ticket-rows { padding: 8px 0; font-size: 12.5px; }
.ticket-rows li { display: flex; justify-content: space-between; padding: 5px 0; color: rgba(244, 241, 234, .82); opacity: 0; transform: translateY(6px); }
.ticket-rows .ticket-total { border-top: 1px dashed rgba(244, 241, 234, .22); margin-top: 4px; padding-top: 9px; color: var(--paper); font-weight: 500; font-size: 14px; }
.ticket-info { margin-top: auto; padding-top: 10px; border-top: 1px dashed rgba(244, 241, 234, .22); display: grid; gap: 2px; font-size: 12px; }
.ticket-info li { display: flex; justify-content: space-between; padding: 3px 0; color: rgba(244, 241, 234, .62); opacity: 0; transform: translateY(6px); }
.ticket-info li span:last-child { color: rgba(244, 241, 234, .9); }

/* ---------- reveal ---------- */
[data-reveal] > * { opacity: 0; transform: translateY(28px); transition: opacity 1s var(--ease-out), transform 1.1s var(--ease-out); }
[data-reveal].in > * { opacity: 1; transform: none; }
[data-reveal].in > *:nth-child(2) { transition-delay: .08s; }
[data-reveal].in > *:nth-child(3) { transition-delay: .16s; }
[data-reveal].in > *:nth-child(4) { transition-delay: .24s; }
[data-reveal].in > *:nth-child(5) { transition-delay: .32s; }
[data-reveal].in > *:nth-child(6) { transition-delay: .4s; }

/* ---------- 02 statement ---------- */
.statement { padding: var(--sec-y) var(--gutter) clamp(80px, 9vw, 140px); }
.statement-grid { display: grid; grid-template-columns: 240px 1fr; gap: 48px; align-items: start; }
.facts { margin-top: 20px; display: grid; gap: 10px; font-size: 12.5px; letter-spacing: .02em; color: var(--ink-2); }
.facts li { padding-left: 18px; position: relative; }
.facts li::before { content: ""; position: absolute; left: 0; top: 8px; width: 8px; height: 1.25px; background: var(--signal); }
.statement-h { font-size: clamp(32px, 3.9vw, 56px); line-height: 1.12; letter-spacing: -.03em; font-weight: 400; max-width: 22ch; text-wrap: balance; }
.statement-h em { font-family: var(--serif); font-style: italic; font-weight: 400; color: var(--signal); font-size: 1.06em; }

/* ---------- 03 industries: five horizontal chapters, pinned ---------- */
.chapters { position: relative; background: var(--ink); color: var(--cream); overflow: hidden; }
.chapters-track { display: flex; will-change: transform; }
.chapter { position: relative; flex: none; width: 66vw; height: 100vh; height: 100svh; min-height: 640px; display: grid; grid-template-columns: 38vw 28vw; align-items: stretch; }
.chapter-photo { position: relative; height: 100%; overflow: hidden; }
.chapter-photo img { width: 100%; height: 100%; object-fit: cover; transform: scale(1.1); }
.chapter-photo::after { content: ""; position: absolute; inset: 0 -2px 0 0; background:
  linear-gradient(90deg, rgba(21, 19, 15, 0) 58%, var(--ink) 98%),
  linear-gradient(0deg, rgba(21, 19, 15, .55) 0%, transparent 42%),
  linear-gradient(180deg, rgba(21, 19, 15, .45) 0%, transparent 22%),
  linear-gradient(rgba(40, 24, 8, .14), rgba(40, 24, 8, .14)); }
.chapter-copy { position: relative; z-index: 1; background: var(--ink); margin-left: -2px; padding: 96px clamp(24px, 3vw, 48px) 72px clamp(24px, 3vw, 56px); display: grid; gap: 18px; align-content: center; }
.chapter-copy .h2 { font-size: clamp(28px, 2.6vw, 38px); color: var(--cream); }
.chapter-copy .body { font-size: 15.5px; color: rgba(247, 239, 223, .72); }
.chapter-copy .link-arrow { color: var(--cream); }
.chapter-copy .eyebrow { color: rgba(247, 239, 223, .6); }
.outcome { display: inline-flex; align-items: flex-start; gap: 8px; font-family: var(--mono); font-size: 12px; line-height: 1.4; color: var(--cream); padding: 7px 12px; border: 1px solid var(--line-light); border-radius: var(--r-xs); justify-self: start; max-width: 100%; }
.outcome i { width: 7px; height: 7px; border-radius: 50%; background: var(--signal); flex: none; margin-top: 5px; }
.chapter-rest .chapter-photo img { object-position: 50% 45%; }
.chapter-care .chapter-photo img { object-position: 60% 30%; }
.chapter-hotel .chapter-photo img { object-position: 50% 45%; }
.chapter-sport .chapter-photo img { object-position: 50% 50%; }
.chapter-rent .chapter-photo img { object-position: 50% 50%; }
.chapters-progress { position: absolute; left: var(--gutter); bottom: 24px; display: flex; gap: 8px; z-index: 3; font-family: var(--mono); font-size: 12px; color: rgba(247, 239, 223, .6); align-items: center; }
.chapters-progress i { display: block; width: 96px; height: 1.25px; background: rgba(247, 239, 223, .25); position: relative; }
.chapters-progress i::after { content: ""; position: absolute; inset: 0; background: var(--signal); transform: scaleX(var(--p, 0)); transform-origin: left; }

/* ---------- 04 how it hears: the interruption ---------- */
.hears { padding: var(--sec-y) var(--gutter); background: var(--paper); }
.hears-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: clamp(40px, 6vw, 96px); align-items: center; }
.hears-copy { display: grid; gap: 22px; }
.mini { box-shadow: var(--shadow-paper); }
.mini .con-wave { height: 84px; }
.mini .tr-clip { height: 200px; }

/* ---------- 05 rail: pinned numbered sequence, photographs wiping in ---------- */
.rail { position: relative; color: var(--cream); background: var(--ink); }
.rail-pin { position: relative; height: 100vh; height: 100svh; min-height: 640px; overflow: hidden; }
.rail-photos { position: absolute; inset: 0; }
.rail-photo { position: absolute; inset: 0; clip-path: inset(0 0 0 100%); }
.rail-photo:first-child { clip-path: inset(0); }
.rail-photo img { width: 100%; height: 100%; object-fit: cover; transform: scale(1.08); }
.rail-photo[data-step="1"] img { height: 135%; object-position: 50% 0; }
.rail-photo[data-step="2"] img { object-position: 62% 30%; }
.rail-photo[data-step="3"] img { object-position: 50% 40%; }
.rail-photo::after { content: ""; position: absolute; inset: 0; background:
  linear-gradient(90deg, rgba(21, 19, 15, .9) 0%, rgba(21, 19, 15, .55) 45%, rgba(21, 19, 15, .22) 100%),
  linear-gradient(180deg, rgba(21, 19, 15, .85) 0%, rgba(21, 19, 15, .4) 14%, rgba(21, 19, 15, 0) 34%, rgba(21, 19, 15, 0) 55%, rgba(21, 19, 15, .92) 100%),
  linear-gradient(rgba(40, 24, 8, .14), rgba(40, 24, 8, .14)); }
.rail-grid { position: relative; z-index: 1; height: 100%; display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.3fr); gap: 40px; padding: 112px var(--gutter) 64px; align-items: end; }
.rail-left { position: relative; height: 100%; display: flex; flex-direction: column; justify-content: space-between; }
.rail-head { display: grid; gap: 14px; }
.rail-title { font-size: clamp(22px, 2vw, 30px); font-weight: 500; letter-spacing: -.02em; line-height: 1.1; max-width: 16ch; }
.rail-nums { position: relative; height: clamp(140px, 22vw, 300px); }
.rail-num { position: absolute; left: -.04em; bottom: 0; font-size: clamp(140px, 22vw, 300px); font-weight: 400; letter-spacing: -.06em; line-height: .85; color: var(--paper); opacity: 0; font-variant-numeric: tabular-nums; }
.rail-track { position: absolute; right: -20px; top: 0; bottom: 0; width: 1px; background: rgba(247, 239, 223, .14); }
.rail-fill { position: absolute; inset: 0; background: var(--signal); transform-origin: top; transform: scaleY(0); }
.rail-steps { position: relative; min-height: 320px; }
.rail-step { position: absolute; left: 0; right: 0; bottom: 0; opacity: 0; max-width: 640px; }
.step-label { display: block; color: var(--signal); font-size: 12px; letter-spacing: .08em; text-transform: uppercase; margin-bottom: 18px; }
.rail-step h3 { font-size: clamp(26px, 2.7vw, 40px); font-weight: 500; letter-spacing: -.03em; line-height: 1.1; text-wrap: balance; }
.rail-step p { margin-top: 18px; font-size: 17px; color: rgba(247, 239, 223, .72); max-width: 52ch; }

/* ---------- 06 call log ---------- */
.log { padding: var(--sec-y) var(--gutter); background: var(--paper); }
.log-grid { display: grid; grid-template-columns: .9fr 1.1fr; gap: clamp(40px, 6vw, 96px); align-items: start; }
.log-copy { position: sticky; top: 112px; display: grid; gap: 22px; }
.record { box-shadow: var(--shadow-paper); }
.record-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 18px; border-bottom: 1px solid var(--line); }
.record-tabs { display: flex; gap: 4px; }
.record-tabs span { padding: 6px 10px; border-radius: 999px; font-size: 12.5px; color: var(--mute); }
.record-tabs .on { background: var(--ink); color: var(--paper); }
.record-search { display: inline-flex; align-items: center; gap: 8px; padding: 8px 12px; border-radius: var(--r-xs); background: var(--paper-2); min-width: 200px; font-family: var(--mono); font-size: 13px; color: var(--ink); }
.record-search .ph { color: var(--mute); }
.record.typing .ph { display: none; }
.caret { width: 1px; height: 14px; background: var(--ink); animation: caret 1s steps(2) infinite; }
@keyframes caret { 50% { opacity: 0; } }
.record-table { width: 100%; border-collapse: collapse; font-size: 14px; }
.record-table th { text-align: left; font-family: var(--mono); font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: var(--mute); font-weight: 400; padding: 12px 18px; border-bottom: 1px solid var(--line); }
.record-table td { padding: 13px 18px; border-bottom: 1px solid var(--line); transition: opacity .8s var(--ease); vertical-align: middle; }
.record-table th, .record-table td:not(:last-child) { white-space: nowrap; }
.record-table td.mono { font-size: 13px; color: var(--ink-2); }
.record.filtered tr:not(.is-flag) td { opacity: .22; }
.record .tag { display: inline-block; padding: 4px 10px; border-radius: 999px; background: var(--signal-soft); color: var(--signal); font-weight: 500; font-size: 13px; }
.record-detail { padding: 16px 18px 18px; background: var(--paper-2); display: grid; }
.rd { grid-area: 1 / 1; display: grid; gap: 12px; align-content: start; transition: opacity .9s var(--ease-out), transform .9s var(--ease-out); }
.rd-flag { opacity: 0; transform: translateY(8px); }
.record.filtered .rd-flag { opacity: 1; transform: none; }
.record.filtered .rd-default { opacity: 0; }
.record-detail .eyebrow { font-size: 11px; }
.record-detail p { font-size: 15px; color: var(--ink-2); max-width: 60ch; }
.record-detail .tl { opacity: 1; transform: none; font-size: 14px; }
.record-detail .tl .w { opacity: 1; }
.record-note { padding: 10px 18px; font-size: 11px; color: var(--mute); border-top: 1px solid var(--line); }

/* ---------- 07 languages: the resident line, in Spanish ---------- */
.lang { position: relative; background: #0B0907; color: var(--cream); overflow: hidden; min-height: 100vh; min-height: 100svh; display: grid; align-items: center; }
.lang-photo { position: absolute; inset: -6% 0; }
.lang-photo img { width: 100%; height: 100%; object-fit: cover; object-position: 78% 30%; }
.lang-scrim { position: absolute; inset: 0; background:
  linear-gradient(90deg, rgba(11, 9, 7, .94) 0%, rgba(11, 9, 7, .8) 38%, rgba(11, 9, 7, .15) 72%, rgba(11, 9, 7, .1) 100%),
  linear-gradient(0deg, rgba(11, 9, 7, .7) 0%, transparent 35%),
  linear-gradient(180deg, rgba(11, 9, 7, .5) 0%, transparent 25%); }
.lang-inner { position: relative; z-index: 1; padding: 120px var(--gutter) 80px; display: grid; grid-template-columns: minmax(0, 520px) 1fr; gap: 48px; }
.lang-copy { display: grid; gap: 22px; align-content: start; }
.lang-copy .h2 { color: var(--cream); }
.lang-copy .body { color: rgba(247, 239, 223, .75); }
.care { width: min(420px, 100%); margin-top: 36px; }
.care .con-head { padding: 12px 16px; }
.care-lang { margin-left: auto; padding: 3px 9px; border-radius: 999px; background: var(--signal-soft); color: var(--signal); font-size: 11px; letter-spacing: .04em; white-space: nowrap; opacity: 0; }
.care-clip { height: 186px; border-bottom: 1px solid var(--line); }
.care .con-transcript { padding: 14px 16px; gap: 10px; }
.care .tl { font-size: 14px; grid-template-columns: 44px 1fr; }
.care-foot { position: relative; height: 108px; background: var(--paper-2); }
.care-board { position: absolute; inset: 12px 16px auto; font-size: 12.5px; line-height: 1.5; color: var(--ink-2); display: grid; gap: 4px; }
.care-board .mono { font-size: 10.5px; letter-spacing: .08em; text-transform: uppercase; color: var(--mute); }
.flag { position: absolute; left: 12px; right: 12px; top: 12px; background: var(--ink); color: var(--paper); border-radius: var(--r-xs); padding: 10px 12px; opacity: 0; transform: translateY(10px); }
.flag-row { display: flex; align-items: center; gap: 8px; font-size: 14px; }
.flag-row .mono { margin-left: auto; font-size: 11px; color: rgba(244, 241, 234, .6); }
.flag-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--signal); animation: pulse 1.4s var(--ease-out) infinite; flex: none; }
.flag-meta { font-size: 12px; color: rgba(244, 241, 234, .72); margin-top: 3px; }
.logged { position: absolute; left: 16px; right: 16px; bottom: 10px; font-family: var(--mono); font-size: 11.5px; color: var(--ink-2); display: flex; align-items: center; gap: 8px; opacity: 0; }
.logged .posted-check { width: 14px; height: 14px; }
.logged .posted-check::after { left: 4.5px; top: 2px; width: 3px; height: 6px; }

/* ---------- 08 what it will never do: typographic ---------- */
.never { padding: var(--sec-y) var(--gutter); background: var(--paper-2); }
.never-head { display: grid; grid-template-columns: 240px 1fr; gap: 48px; align-items: start; margin-bottom: clamp(40px, 5vw, 72px); }
.never-head .statement-h { max-width: 20ch; }
.never-list li { display: grid; grid-template-columns: 64px 1fr minmax(0, 40ch); gap: 24px; align-items: baseline; padding: 28px 0; border-top: 1px solid var(--line); }
.never-list li:last-child { border-bottom: 1px solid var(--line); }
.never-list .mono { font-size: 12px; color: var(--signal); }
.never-list h3 { font-size: clamp(26px, 3vw, 44px); letter-spacing: -.03em; font-weight: 500; line-height: 1.08; text-wrap: balance; }
.never-list p { font-size: 15.5px; color: var(--ink-2); }

/* ---------- 09 white-label block ---------- */
.wl { background: var(--green); color: var(--cream); padding: var(--sec-y) 0 0; overflow: hidden; position: relative; }
.wl::before { content: ""; position: absolute; inset: auto -10% -30% auto; width: 60vw; height: 60vw; border-radius: 50%; background: radial-gradient(closest-side, rgba(22, 81, 60, .9), rgba(14, 59, 44, 0)); pointer-events: none; }
.wl-inner { padding: 0 var(--gutter); display: grid; grid-template-columns: 1.15fr 1fr; gap: 48px; align-items: center; position: relative; }
.wl-copy { display: grid; gap: 26px; }
.wl .h2 { max-width: 20ch; }
.swap { display: inline-grid; vertical-align: top; text-align: left; }
.swap-w { grid-area: 1 / 1; color: var(--cream); opacity: 0; }
.swap-w:first-child { opacity: 1; }
.wl-demo { justify-self: center; width: min(380px, 100%); display: grid; gap: 14px; }
.wl-switch { display: flex; gap: 4px; padding: 4px; border: 1px solid rgba(247, 239, 223, .18); border-radius: 999px; }
.wl-switch button { flex: 1 1 auto; white-space: nowrap; padding: 0 12px; appearance: none; border: 0; background: transparent; color: rgba(247, 239, 223, .7); font: inherit; font-size: 13.5px; font-weight: 500; min-height: 44px; border-radius: 999px; cursor: pointer; transition: background-color .5s var(--ease), color .5s var(--ease); }
.wl-switch button:hover { color: var(--cream); }
.wl-switch button[aria-selected="true"] { background: var(--cream); color: var(--green); }
.callerid { background: rgba(247, 239, 223, .06); border: 1px solid rgba(247, 239, 223, .16); border-radius: var(--r-s); padding: 26px 24px 20px; box-shadow: 0 40px 90px -30px rgba(0, 0, 0, .6); animation: floaty 7s var(--ease-in-out) infinite alternate; }
@keyframes floaty { from { transform: translateY(-5px) rotate(-.3deg); } to { transform: translateY(6px) rotate(.3deg); } }
.callerid-k { font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: rgba(247, 239, 223, .55); }
.callerid-name { font-size: 24px; font-weight: 500; letter-spacing: -.025em; line-height: 1.15; margin-top: 10px; }
.callerid-num { font-family: var(--mono); font-size: 13px; color: rgba(247, 239, 223, .65); margin-top: 6px; }
.callerid-name, .callerid-num, .callerid-greet > span:last-child, .callerid-greet > span:nth-child(2) { display: grid; }
.callerid [data-b] { grid-area: 1 / 1; opacity: 0; transition: opacity .5s var(--ease); }
.callerid[data-brand="mario"] [data-b="mario"], .callerid[data-brand="cedar"] [data-b="cedar"] { opacity: 1; }
.callerid-row { display: flex; gap: 10px; margin-top: 22px; }
.callerid-row span { flex: 1; text-align: center; border-radius: 999px; padding: 11px 0; font-size: 14px; font-weight: 500; }
.callerid-decline { border: 1px solid rgba(247, 239, 223, .25); color: rgba(247, 239, 223, .7); }
.callerid-accept { background: var(--signal); color: #fff; }
.callerid-greet { display: grid; gap: 4px; margin-top: 18px; padding-top: 14px; border-top: 1px solid rgba(247, 239, 223, .12); font-size: 13.5px; line-height: 1.45; color: rgba(247, 239, 223, .85); }
.callerid-greet .mono { font-size: 10.5px; letter-spacing: .1em; text-transform: uppercase; color: rgba(247, 239, 223, .5); }
.callerid-note { margin-top: 16px; font-family: var(--mono); font-size: 11px; color: rgba(247, 239, 223, .5); line-height: 1.5; }
.marquee { margin-top: clamp(64px, 8vw, 120px); border-top: 1px solid rgba(247, 239, 223, .15); border-bottom: 1px solid rgba(247, 239, 223, .15); padding: 18px 0; overflow: hidden; white-space: nowrap; position: relative; }
.marquee-track { display: inline-flex; gap: 12px; }
.marquee-track span { display: inline-block; padding: 8px 16px; border: 1px solid rgba(247, 239, 223, .3); border-radius: 999px; font-family: var(--mono); font-size: 13px; color: rgba(247, 239, 223, .85); }

/* ---------- 10 one week to hear it ---------- */
.week { padding: var(--sec-y) var(--gutter); background: var(--paper); }
.week-head { display: grid; gap: 18px; margin-bottom: clamp(48px, 6vw, 88px); max-width: 760px; }
.week-track { position: relative; display: grid; grid-template-columns: repeat(3, 1fr); gap: 32px; }
.week-track::before { content: ""; position: absolute; left: 0; right: 0; top: 6px; height: 1px; background: var(--line); }
.week-line { position: absolute; left: 0; right: 0; top: 6px; height: 1.5px; background: var(--signal); transform: scaleX(0); transform-origin: left; }
.day { position: relative; padding-top: 30px; display: grid; gap: 12px; align-content: start; }
.day::before { content: ""; position: absolute; left: 0; top: 0; width: 13px; height: 13px; border-radius: 50%; background: var(--paper); border: 1.5px solid var(--signal); }
.day .mono { font-size: 12px; color: var(--signal); letter-spacing: .08em; text-transform: uppercase; }
.day p { color: var(--ink-2); font-size: 15.5px; max-width: 36ch; }

/* ---------- 11 faq ---------- */
.faq { padding: var(--sec-y) var(--gutter); background: var(--paper); border-top: 1px solid var(--line); }
.faq-grid { display: grid; grid-template-columns: .8fr 1.2fr; gap: clamp(40px, 6vw, 96px); align-items: start; }
.faq-copy { position: sticky; top: 112px; display: grid; gap: 18px; }
.faq details { border-top: 1px solid var(--line); }
.faq details:last-child { border-bottom: 1px solid var(--line); }
.faq summary { list-style: none; cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 24px; padding: 22px 0; font-size: clamp(18px, 1.5vw, 22px); font-weight: 500; letter-spacing: -.02em; line-height: 1.3; transition: color .5s var(--ease); }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: ""; flex: none; width: 12px; height: 12px; background: linear-gradient(currentColor, currentColor) center / 12px 1.25px no-repeat, linear-gradient(currentColor, currentColor) center / 1.25px 12px no-repeat; transition: transform .6s var(--ease-out); }
.faq summary:hover { color: var(--signal); }
.faq details[open] summary::after { transform: rotate(45deg); }
.faq details p { padding: 0 0 24px; color: var(--ink-2); max-width: 58ch; }

/* ---------- 12 compare strip ---------- */
.compare { background: var(--paper-2); border-top: 1px solid var(--line); }
.compare-inner { padding: 56px var(--gutter); display: grid; grid-template-columns: minmax(0, 1.3fr) repeat(4, minmax(0, 1fr)); gap: 20px; align-items: center; }
.compare-k { display: grid; gap: 6px; padding-right: 24px; }
.compare-k strong { font-size: 20px; letter-spacing: -.02em; font-weight: 500; }
.compare-k span { color: var(--mute); font-size: 14px; }
.compare a { display: flex; justify-content: space-between; align-items: center; gap: 12px; min-height: 56px; padding: 0 16px; border: 1px solid var(--line); border-radius: var(--r-xs); font-weight: 500; font-size: 15px; transition: transform .6s var(--ease-out), border-color .6s var(--ease), background-color .6s var(--ease); }
.compare a span { transition: transform .6s var(--ease-out); }
.compare a:hover { transform: translateY(-2px); border-color: var(--ink); background: var(--paper); }
.compare a:hover span { transform: translateX(4px); }

/* ---------- 13 final ---------- */
.final { position: relative; min-height: 100vh; min-height: 100svh; display: grid; align-items: center; overflow: hidden; background: #0B0907; color: var(--cream); }
.final-photo { position: absolute; inset: -12% -34% -12% 0; }
.final-photo img { width: 100%; height: 100%; object-fit: cover; object-position: 50% 6%; }
.final-scrim { position: absolute; inset: 0; background:
  linear-gradient(90deg, rgba(11, 9, 7, .9) 0%, rgba(11, 9, 7, .64) 42%, rgba(11, 9, 7, .12) 100%),
  linear-gradient(0deg, rgba(11, 9, 7, .6), transparent 40%),
  linear-gradient(rgba(70, 36, 8, .14), rgba(70, 36, 8, .14)); }
.final-copy { position: relative; padding: clamp(96px, 12vw, 160px) var(--gutter); display: grid; gap: 26px; max-width: 860px; justify-self: start; }
.final .h2 { max-width: 15ch; }

/* ---------- footer (defects only; the shared design system owns the footer) ---------- */
.footer { background: var(--ink); color: var(--paper); padding: clamp(64px, 8vw, 110px) var(--gutter) 24px; overflow: hidden; }
.footer-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 32px; }
.footer-col { display: grid; gap: 2px; align-content: start; }
.footer-k { font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: rgba(244, 241, 234, .5); margin-bottom: 8px; }
.footer-col a { min-height: 44px; display: inline-flex; align-items: center; color: rgba(244, 241, 234, .85); transition: color .5s var(--ease), transform .6s var(--ease-out); }
.footer-col a:hover { color: var(--signal-2); transform: translateX(4px); }
.footer-mark { margin-top: clamp(64px, 10vw, 140px); line-height: .8; }
.footer-mark span { display: block; font-size: clamp(120px, 26vw, 380px); font-weight: 500; letter-spacing: -.06em; color: rgba(244, 241, 234, .96); transform: translateY(6%); }
.footer-base { display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; font-size: 12px; color: rgba(244, 241, 234, .5); border-top: 1px solid rgba(244, 241, 234, .12); padding-top: 18px; margin-top: 24px; }

/* ---------- static rail (mobile and reduced motion) ---------- */
@media (max-width: 900px), (prefers-reduced-motion: reduce) {
  .rail-pin { height: auto; min-height: 0; }
  .rail-grid { display: block; padding: 88px var(--gutter) 64px; }
  .rail-left { height: auto; display: block; }
  .rail-nums, .rail-track { display: none; }
  .rail-steps { display: grid; gap: 40px; margin-top: 44px; min-height: 0; }
  .rail-step { position: static; opacity: 1; }
  .rail-photo { display: none; }
  .rail-photo:first-child { display: block; }
  .rail-photo::after { background: linear-gradient(180deg, rgba(21, 19, 15, .86) 0%, rgba(21, 19, 15, .86) 100%); }
}

/* ---------- responsive ---------- */
@media (max-width: 1100px) {
  .chapter { width: 80vw; grid-template-columns: 46vw 34vw; }
  .never-list li { grid-template-columns: 48px 1fr; }
  .never-list p { grid-column: 2; }
  .compare-inner { grid-template-columns: 1fr 1fr; }
  .compare-k { grid-column: 1 / -1; padding-right: 0; }
}
@media (max-width: 900px) {
  .nav-menu { display: inline-flex; align-items: center; }
  .nav-links { display: none; position: absolute; left: 0; right: 0; top: 100%; flex-direction: column; gap: 0; padding: 8px 16px 16px; background: var(--paper); color: var(--ink); border-bottom: 1px solid var(--line); }
  .nav.open .nav-links { display: flex; }
  .nav-links > a, .nav-group-btn { min-height: 48px; font-size: 17px; border-top: 1px solid var(--line); width: 100%; justify-content: space-between; opacity: 1; }
  .nav-links > a::after, .nav-group-btn::after { display: none; }
  .nav-group { display: grid; }
  .nav-drop { position: static; opacity: 1; transform: none; pointer-events: auto; box-shadow: none; border: 0; background: transparent; padding: 0 0 8px; min-width: 0; }
  .nav-drop a { padding: 0 0 0 16px; font-size: 16px; min-height: 44px; border-radius: 0; }
  .nav-drop a:hover { background: transparent; color: var(--signal); }
  .nav.open { color: var(--ink); }
  .nav.open::before { opacity: 1; background: rgba(244, 241, 234, .96); }
  .nav.open .nav-cta { background: var(--ink); color: var(--paper); }
  .hero { height: auto; min-height: 0; padding-bottom: 32px; }
  .hero-stage { height: 100svh; min-height: 620px; position: relative; }
  .hero-scrim { background: linear-gradient(180deg, rgba(11, 9, 7, .3) 0%, rgba(11, 9, 7, .12) 25%, rgba(11, 9, 7, .7) 48%, rgba(11, 9, 7, .94) 100%), linear-gradient(rgba(70, 36, 8, .12), rgba(70, 36, 8, .12)); }
  .hero-copy { top: 100svh; bottom: auto; transform: translateY(calc(-100% - 96px)); gap: 18px; }
  .hero-foot, .steps { display: none; }
  .hero-ribbon { top: 6%; height: 26vh; mask-image: linear-gradient(180deg, #000 45%, transparent 100%); -webkit-mask-image: linear-gradient(180deg, #000 45%, transparent 100%); }
  .console-wrap { position: relative; top: auto; margin-top: -24px; padding: 0 16px; }
  .con-body { grid-template-columns: 1fr; height: auto; }
  .con-body .tr-clip { border-right: 0; border-bottom: 1px solid var(--line); height: 230px; }
  .con-side { min-height: 330px; }
  .con-head { flex-wrap: wrap; gap: 8px 12px; }
  .con-state { margin-left: 0; }
  .con-timer { margin-left: auto; }
  .statement-grid, .never-head { grid-template-columns: 1fr; gap: 32px; }
  .statement-h { max-width: none; }
  .chapters-track { display: block; }
  .chapter { width: 100%; height: auto; min-height: 0; grid-template-columns: 1fr; }
  .chapter-photo { height: 58vw; min-height: 240px; }
  .chapter-photo::after { background: linear-gradient(0deg, var(--ink) 0%, rgba(21, 19, 15, 0) 45%), linear-gradient(rgba(40, 24, 8, .14), rgba(40, 24, 8, .14)); }
  .chapter-copy { padding: 20px 16px 56px; margin-left: 0; }
  .chapters-progress { display: none; }
  .hears-grid, .log-grid, .faq-grid, .lang-inner, .wl-inner { grid-template-columns: 1fr; }
  .log-copy, .faq-copy { position: static; }
  .lang { min-height: 0; }
  .lang-inner { padding: 88px var(--gutter) 64px; }
  .lang-scrim { background: linear-gradient(180deg, rgba(11, 9, 7, .9) 0%, rgba(11, 9, 7, .75) 60%, rgba(11, 9, 7, .9) 100%); }
  .care { width: 100%; margin-top: 8px; }
  .never-list li { grid-template-columns: 40px 1fr; gap: 8px 16px; padding: 22px 0; }
  .wl-demo { justify-self: start; }
  .week-track { grid-template-columns: 1fr; gap: 28px; }
  .week-track::before, .week-line { display: none; }
  .day { padding-top: 0; padding-left: 28px; }
  .day::before { top: 6px; }
  .compare-inner { grid-template-columns: 1fr 1fr; padding: 48px var(--gutter); }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .final-photo { inset: -12% 0; }
  .final-photo img { object-position: 40% 0%; }
  .final-scrim { background: linear-gradient(0deg, rgba(11, 9, 7, .92) 0%, rgba(11, 9, 7, .6) 50%, rgba(11, 9, 7, .2) 100%); }
  .final-copy { justify-self: stretch; align-self: end; }
}
@media (max-width: 520px) {
  .compare-inner { grid-template-columns: 1fr; }
  .record-table th:nth-child(3), .record-table td:nth-child(3), .record-table th:nth-child(4), .record-table td:nth-child(4) { display: none; }
  .record-table td:last-child { max-width: 190px; }
  .record-tabs { display: none; }
}

/* ---------- reduced motion: a complete static page in its finished state ---------- */
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation: none !important; transition: none !important; }
  [data-reveal] > * { opacity: 1; transform: none; }
  .hero .load { opacity: 1; transform: none; }
  .tl, .tl .w, .ci, .ticket, .ticket-rows li, .ticket-info li, .flag, .logged, .care-lang, .cut-tag { opacity: 1; transform: none; }
  .cart-readback, .care-board { display: none; }
  .steps li { color: var(--cream); }
  .steps li::before { transform: none; }
  .steps li small { opacity: 1; transform: none; }
  .hero { height: auto; min-height: 0; padding-bottom: 32px; }
  .hero-stage { height: 100svh; min-height: 620px; position: relative; }
  .hero-copy { top: 100svh; bottom: auto; transform: translateY(calc(-100% - 96px)); }
  .hero-foot { display: none; }
  .console-wrap { position: relative; top: auto; margin-top: -24px; }
  .chapters-track { display: block; }
  .chapter { width: 100%; }
  .swap-w { opacity: 0; }
  .swap-w:first-child { opacity: 1; }
  .record .ph { display: none; }
  .rd-flag { opacity: 1; transform: none; }
  .rd-default { opacity: 0; }
  .week-line { transform: none; }
}

/* ---------- the hero console, dark: a playlist of calls across industries ---------- */
.console.is-dark { --dk-bg: #110F0D; --dk-side: #19160F; --dk-line: rgba(243, 236, 227, .08); --dk-text: #F3ECE3; --dk-2: rgba(243, 236, 227, .66); --dk-mute: rgba(243, 236, 227, .42);
  background: #110F0D; color: var(--dk-text); border: 1px solid rgba(243, 236, 227, .09);  }
.is-dark .con-head { border-bottom-color: var(--dk-line); color: var(--dk-2); }
.is-dark .con-line { color: var(--dk-text); }
.is-dark .con-demo { border-color: rgba(243, 236, 227, .16); color: var(--dk-mute); }
.is-dark .con-wave { border-bottom-color: var(--dk-line); }
.is-dark .con-lbl-caller { color: var(--dk-mute); }
.is-dark .tr-clip::after { background: linear-gradient(var(--dk-bg), rgba(17, 15, 13, 0)); }
.is-dark .con-body .tr-clip { border-right-color: var(--dk-line); }
.is-dark .tl .who { color: var(--dk-mute); }
.is-dark .tl.agent .who { color: #FF6A33; }
.is-dark .tl.agent .words { color: var(--dk-text); }
.is-dark .tl.caller .words { color: var(--dk-2); }
.is-dark .con-side { background: var(--dk-side); }
.is-dark .cart-head { color: var(--dk-mute); border-bottom-color: var(--dk-line); }
.is-dark .cart-menu { color: var(--dk-mute); }
.is-dark .ci { color: var(--dk-text); }
.is-dark .ci .qty, .is-dark .ci-out { color: var(--dk-mute); }
.is-dark .ci-warn > span:last-child { color: #FF6A33; }
.is-dark .cart-sum { border-top-color: var(--dk-line); color: var(--dk-2); }
.is-dark .cart-total { color: var(--dk-text); }
.is-dark .cart-readback { background: rgba(242, 83, 27, .14); color: #FF7A47; }
.is-dark .ticket { background: #F3ECE3; color: #15130F; box-shadow: 0 24px 50px -20px rgba(0, 0, 0, .8); }
.is-dark .ticket-top { border-bottom-color: rgba(21, 19, 15, .16); }
.is-dark .ticket-top .mono, .is-dark .ticket-info { color: rgba(21, 19, 15, .6); }
.is-dark .ticket-rows li, .is-dark .ticket-info li { border-color: rgba(21, 19, 15, .1); }
.is-dark .ticket.is-flag { background: #F2531B; color: #fff; }
/* the light receipt inside the dark console needs dark type on every row (was cream on cream) */
.is-dark .ticket-rows li { color: rgba(21, 19, 15, .78); }
.is-dark .ticket-rows .ticket-total { color: #15130F; border-top-color: rgba(21, 19, 15, .16); }
.is-dark .ticket-info { border-top-color: rgba(21, 19, 15, .16); }
.is-dark .ticket-info li { color: rgba(21, 19, 15, .58); }
.is-dark .ticket-info li span:last-child { color: #15130F; }
.is-dark .ticket.is-flag .ticket-top .mono, .is-dark .ticket.is-flag .ticket-rows li, .is-dark .ticket.is-flag .ticket-info li { color: rgba(255, 255, 255, .86); }
.is-dark .ticket.is-flag .ticket-rows .ticket-total, .is-dark .ticket.is-flag .ticket-info li span:last-child { color: #fff; }
.is-dark .ticket.is-flag .ticket-top, .is-dark .ticket.is-flag .ticket-rows .ticket-total, .is-dark .ticket.is-flag .ticket-info { border-color: rgba(255, 255, 255, .3); }
.is-dark .ticket.is-flag .ticket-top { border-bottom-color: rgba(255, 255, 255, .28); }
.is-dark .ticket.is-flag .ticket-top .mono, .is-dark .ticket.is-flag .ticket-info { color: rgba(255, 255, 255, .78); }
.is-dark .ticket.is-flag .posted-check { background: #fff; }
.is-dark .ticket.is-flag .posted-check::after { border-color: #F2531B; }

/* industry tabs: which call is playing, with its progress */
.con-tabs { display: flex; gap: 2px; padding: 0 10px; border-bottom: 1px solid var(--dk-line, var(--line)); overflow-x: auto; scrollbar-width: none; }
.con-tabs::-webkit-scrollbar { display: none; }
.con-tabs button { position: relative; flex: none; min-height: 44px; padding: 0 12px; background: none; border: 0; cursor: pointer; font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: var(--dk-mute, var(--mute)); transition: color .4s var(--ease); }
.con-tabs button:hover, .con-tabs button.is-on { color: var(--dk-text, var(--ink)); }
.con-tabs button:focus-visible { outline: 2px solid #FF6A33; outline-offset: -4px; border-radius: 6px; }
.con-tabs i { position: absolute; left: 12px; right: 12px; bottom: 0; height: 2px; background: #FF6A33; transform: scaleX(0); transform-origin: left; }
.con-tabs button:not(.is-on) i { transform: scaleX(0) !important; }
@media (min-width: 901px) and (max-height: 720px) { .con-body { height: 320px; } .con-tabs button { min-height: 36px; } }

/* GPU-light hero: one still photo, no looping sweep */
.hero-sweep { display: none; }